ServiceNow Discovery Implementation Certification Practice Exam 2025 – The All-in-One Guide to Exam Success!

In the context of ServiceNow Discovery, connectivity issues can arise from various sources within the network and system configuration, while user permissions typically do not directly impact connectivity per se.

Logical and physical firewalls can block traffic necessary for Discovery, hindering the ability of ServiceNow to access devices on the network. Proxy configurations are vital since they dictate how requests are routed, and misconfigurations here can lead to incomplete data gathering. Internet access is essential for Discovery, especially when accessing cloud resources or reaching external devices, meaning that any issues here would certainly lead to connectivity problems.

Conversely, device user permissions pertain more to accessing resources and data rather than the connectivity established by the network infrastructure. While user permissions can affect whether specific data can be collected, they do not directly inhibit the ability of ServiceNow to establish a network connection to the devices, which is why this choice is not considered a potential source of connectivity issues in ServiceNow Discovery.